|
|
FAQ
| Why do we need a user's name and a code? |
|
|
The user's name and the code are your means of identification. The code ensures that all the details you provide during the transaction will be kept secret. Upon entering the customer's card, you will be able to see all your purchases on the site, using the user's details.
|
|
| |
|
 |
| How is an Internet site secured? |
|
|
An Internet site is secured by SSL protocol. This protocol provides an effective security device for the user. It means that no one else can use the details of the credit card except for the one who printed the details on the site, meaning the user himself.
|
|
| |
|
|
| How do I know that I am using a site secured by SSL protocol? |
|
|
To ensure that printing the details of the credit card is encoded the user must make sure that a sign of a yellow lock appears at the bottom of the page throughout the transaction.
|
|
| |
|
|
| Are the details of my credit card kept securely? |
|
|
The details of the credit card are transferred directly to the credit card company and are not kept on the site. .
|
|
| |
|
|
| How much does a delivery cost? |
|
|
The delivery of all the kabbalah books out of Israel is free.
The delivery cost for all the other products is according to the price list of the Israel Mail Company.
|
|
| |
|
|
|
|
All the orders are sent by registered mail.
|
|
| |
|
|
| Can I collect the merchandise by myself? |
|
|
You can collect the order free of delivery charge at rechov Hagra 18' Kiryat Yearim, Israel, after you have completed the order on the site.
|
|
| |
|
|
| How long does it take for the order to arrive? |
|
|
The customer will receive the order within 14 work days.
|
|
| |
|
|
|
|
|
|
More info.
